Subscription Terms

1. Subscription Plans

As of August 2026, QuickHire AU has discontinued all subscription plans — employer (Hire Plan, Hire+AI, NDIS Pro) and worker (Worker Pro) alike. Employers now pay a single flat rate of $29 per job post (first post free) — see Pricing. Workers always use the platform free, with no paid tier. No plan on this page remains available for new sign-up; this page is retained for reference only.

2. Billing & Payment

Billing date: Subscriptions are billed on the same calendar date each month as the date you first subscribed. For example, if you subscribed on the 15th, you will be billed on the 15th of each subsequent month.

Payment method: Payments are processed by Stripe. By subscribing, you authorise QuickHire AU to charge your nominated payment method on each billing date. All prices include GST (Goods and Services Tax) at 10%.

Failed payments: If a payment fails, we will retry up to 3 times over 7 days. If payment remains unsuccessful, your subscription will be suspended and you will be notified by email.

3. Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will receive an email reminder 7 days before your renewal date.

4. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting support@quick-hire.com.au.

• Upon cancellation, you retain access to your subscription benefits until the end of your current billing period.
• Cancellation takes effect at the next renewal date — you will not be charged again.
• No partial refunds are issued for the remaining days of a monthly subscription period.
• Annual plans (if offered) may receive a pro-rata refund for unused complete months, at QuickHire AU's discretion.

5. Refund Policy

• Monthly plans: No refunds are issued for monthly subscription charges once the billing period has commenced.
• Annual plans: Pro-rata refunds for unused complete months may be issued at QuickHire AU's discretion. Requests must be submitted within 14 days of the charge.
• Single job posts: Refunds are available within 24 hours of posting if no applications have been received. Once applications are received, no refund is available.
• Mistaken charges: If you believe you have been charged in error, contact us within 30 days at billing@quick-hire.com.au.

6. Price Changes

QuickHire AU reserves the right to change subscription prices. We will provide at least 30 days' written notice by email before any price change takes effect. If you do not agree with the new price, you may cancel before the change takes effect and your rate will remain unchanged until your current billing period ends.

7. Account Data After Cancellation

Upon cancellation or account closure:

• Your job posts will be archived and no longer publicly visible after 30 days.
• You may export your data (applicants, messages, analytics) within 30 days of cancellation by contacting support.
• After 12 months of inactivity, account data may be permanently deleted in accordance with our Privacy Policy.
• Billing records are retained for 7 years for Australian tax compliance purposes.

8. GST

All prices displayed on QuickHire AU include GST at 10% unless otherwise stated. QuickHire AU is registered for GST. Tax invoices are available for all transactions through your account dashboard.

9. Contact

For billing enquiries: billing@quick-hire.com.au
For general support: support@quick-hire.com.au